Privacy Policy
Last updated: October 4, 2022
This Privacy Policy describes how Zaiger LLC processes Personal Information when we provide legal services to clients, we manage our business and other relationships, you visit our offices or you use our websites, mobile applications, or otherwise communicate with us (collectively, the “Services”). We are committed to ensuring the privacy and integrity of the Personal Information you share with us or we otherwise collect as we provide these Services.
Throughout this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual.
1. Information We Collect
In most cases, we collect Personal Information directly from you. For example, when you complete the Steam Antitrust Claim Form, we receive the information you input into that form. However, we may also obtain Personal Information about you from third parties or automatically when you interact with our Services. We use information from other sources to verify the viability of your potential claims and, if and when we become your attorney, to help pursue your claim.
Below is a description of the different types of Personal Information we process and the sources from which we obtain them:
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We collect your name, contact details, payment information and any other information you provide to us or we otherwise obtain from third parties (e.g., from public sources etc.) when providing legal services to you or when determining whether we are able to do so. We also collect the time of any form submissions as well as the IP address it was sent from for the purposes of verifying eligibility and ensuring that all Zaiger LLC's clients have bono fide claims.
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Communications. If you choose to contact us for any purpose, we will collect your contact details, your name, and the content, date and time of your message, as well as our reply and any follow up action we take in relation to your inquiry.
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Other sources. We may receive Personal Information about you from other sources, including third parties that help us update, expand, and analyze our records, identify new customers, or prevent or detect fraud. We may also receive information about you from social media platforms, for example when you interact with us on those platforms or access our social media content. The information we may receive is governed by the privacy settings, policies, and/or procedures of the relevant social media platform, and we encourage you to review them.
2. Cookies
Through the use of cookies and similar technologies, we may collect your device IP address, unique device ID, hardware and software type, Internet service provider, serving domain, geographical area, location data, browser type and settings data (such as screen resolution, color depth, time zone settings, browser extension and plugins) operating system, referring URLs, search history, information on actions taken or interaction with our digital assets (e.g., page views) and dates and times of actions. The types of cookies we use include those from our survey provider Leverage Law which uses cookies to permit potential clients to complete their surveys over multiple sittings, to login into our web portal and sign retainer agreements using secure one-click magic links, and to ensure that a single potential client isn’t submitting duplicate Steam Antitrust Claim Forms.
3. Use of Personal Information
We may use your Personal Information for the follow purposes:
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To provide legal services to our clients, including to advise clients on legal matters, represent them in the context of legal proceedings such as court proceedings, arbitration and settlement; to manage and collect information for potential or actual litigation proceedings, including e-Discovery; to conduct due diligence in the context of determining whether we are able to serve as counsel for a potential client; and to process payments to and from our clients.
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For marketing purposes, including notices of potential actions that you may be eligible for in addition to the arbitrations against Valve regarding their illegal monopoly.
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To manage our business relationships with customers, clients, vendors and suppliers, business partners, office visitors, cooperating law firms and other contractors.
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To communicate with you, and respond to your inquiries.
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For other business purposes, such as to provide, operate and improve our products and services; perform data analyses; detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement; secure our facilities; defend our legal rights; and comply with our legal obligations and internal policies.
4. Express Written Consent to Receive Text Messages and Automated Calls
By completing the Steam Antitrust Claim Form, you provide us and our designees and agents your express permission and authorization to send text messages to the number or numbers you provide to us or our agents during the intake process and thereafter. You represent that you are the subscriber of those numbers and have the authority to give such consent. You may revoke this consent at any time while speaking to us or our agents, by sending an email with “TCPA Consent Revocation” in the subject line to steamclaims@zaigerllc.com, or by mail sent to Zaiger LLC, 2187 Atlantic Street, 9th Floor Stamford, Connecticut 06902. You further understand that you are not required to consent to receipt of calls or text messages containing an artificial or prerecorded voice or sent using an automatic telephone dialing system in order to engage Zaiger LLC as your attorney. Zaiger LLC will be sending no more than four text messages a week, regarding legal documents that need to be filled out for their case/claim. Reply HELP for help, Reply STOP to stop, Message and data rates may apply, and carriers are not liable for delayed or undelivered messages.
5. Disclosure of Personal Information
We may disclose Personal Information about you as described below:
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With Zaiger LLC employees in the United States as needed to provide legal services.
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With other law firms and third-party contractors engaged by Zaiger LLC in the course of business (e.g., accountants, insurance companies, banks, auditors, Zaiger LLC’s network of external legal counsel and other professional experts, advisors and/or consultants engaged by Zaiger LLC).
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With government agencies, regulators or courts, as required by applicable law and/or in the context of legal proceedings.
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As necessary to provide legal services to our clients, including opposing counsel.
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With vendors and service providers who perform services on our behalf, including dealers, distributors, marketing and research agencies, with whom Zaiger LLC has a direct contractual relationship.
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With Black Diamond Capital Management, their insurers and potential insurers, for the purpose of determining whether you might be eligible for litigation financing from them, at no upfront cost to you.
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With social networks when you use your credentials to log in to some of our services.
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When we believe doing so is required or appropriate to (i) comply with laws, law enforcement requests, and legal process, such as a court order or subpoena; (ii) respond to your requests; or (iii) protect your, our or others’ rights, property, or safety.
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In case of merger, sale, or other asset transfers. If we are involved in a merger, acquisition, financing, due diligence, reorganization, bankruptcy or liquidation where the business will not continue as a going concern, receivership, sale of Zaiger LLC assets, or transition of our products or services to another firm, then your Personal Information may be transferred as part of such a transaction as permitted by law and/or contract.
6. Your Rights and Choices
Depending on applicable law, you may have some rights and choices with respect to your Personal Information. Those rights may be limited by local law requirements. You may exercise these rights by contacting us as specified below.
Marketing. We allow you to opt out of future communications at any time by following the opt-out instructions contained in such communications.
California Privacy Rights. If you are a Consumer receiving products or services for which we are a Business, as those terms and any other capitalized terms in this section are defined under the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (the “CCPA”), California law may permit you to request information regarding the:
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Categories of Personal Information (as defined by applicable California law) Collected, Sold or Disclosed by us;
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Purposes for which categories of Personal Information Collected by us are used;
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Sources of information from which we Collect Personal Information; and
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Specific pieces of Personal Information we have Collected about you.
In addition, if you are a Consumer you may:
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Opt-out of the Sale or Disclosure of your Personal Information, in some circumstances;
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Opt-out of receiving marketing communications from us; however, you may still receive administrative communications regarding the Services; and
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Request deletion of your Personal Information by us and our Service Providers, in some circumstances.
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The CCPA also provides Consumers with the right not to receive discriminatory treatment by a Business for the exercise of these rights regarding Personal Information.
You can make requests related to your California privacy rights by email to steamclaims@zaigerllc.com with your name contained in the subject line followed by “CCPA Request” or in writing to 2187 Atlantic Street, 9th Floor, Stamford, Connecticut, 06902. Please be aware that we do not accept or process requests through other means.
7. Links to Other Websites
This website may link to websites maintained by outside organizations, including third-party social networks (such as Google+, Facebook, Twitter, LinkedIn). Please be aware that these third-party websites are governed by their own privacy policies. Our firm is not responsible for the content or policies maintained by these websites. Please familiarize yourself with the privacy policy of any third-party website you visit, as it will apply to any information you submit through that website.
8. Security
We partner with companies that maintain administrative, technical and physical safeguards that are intended to appropriately protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. However, because no information system can be 100% secure, we cannot guarantee the absolute security of your information.
9. Data Retention
We take measures to delete your Personal Information from clients and potential clients for the length of the client relationship and for maximum 7 years after we close the matter. When determining the retention period, we take into account various criteria, such as the nature and length of our relationship with you, mandatory retention periods provided by law and the statute of limitations, the type of Services requested by or provided to you, the possible re-enrolment with our Services, and the impact on our Services if we delete some information from or about you.
10. Changes to This Policy
We may make changes to this Privacy Policy. The “Last updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make material changes, we may notify you via a notice posted on our website or other method. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
Jeff Zaiger
Zaiger LLC
2187 Atlantic Street, 9th Floor
Stamford, Connecticut 06902, United States